See an example workflow for the referral process, involving a designated referral manager of a primary care practice, helping patients keep and make appointments, exchanging information with specialists, and closing the loop.
LEAP site St. Luke's Eastern Oregon Medical Associates is meticulous about closing the loop on referrals. As part of that work, the referral coordinator faxes referral materials to specialists with this cover page, which prompts specialists to confirm that the referral information was received and that the patient has an appointment.
