ToolkitsImplementation guides and other documents with extensive resources included

• Toolkits

  Enhancing Communication in Primary Care toolkit

  Learn how one LEAP site, West County Health Centers, Inc., has enhanced communication both within the team and across the medical neighborhood using simple technologies. Download the "Enhancing Communication in Primary Care toolkit" from the Center for Care Innovations website. In the toolkit, focus on pages 5-13 for use cases involving communication between care team members: video warm hand-offs, real-time office collaboration, multi-person collaboration, and off-site video collaboration.

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• Toolkits

  SNMHI Implementation Guide: Continuous and Team-Based Healing Relationships: Improving Patient Care Through Teams

  Learn more about developing strong care teams at this website, from the Safety Net Medical Home Initiative. Follow the link to the Implementation Guide entitled "Continuous and Team-Based Healing Relationships: Improving Patient Care Through Teams." Refer to pages 7-15 to help your practice begin to build a team culture and embrace new ways of working together. The information is relevant to all types of practices, not just those in the safety net.

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  Attribution: 

  Safety Net Medical Home Initiative
• Toolkits

  Team-Based Care Toolkit

  Learn from one LEAP site about building your care team, in this comprehensive toolkit. (This tool is currently being updated by the LEAP site. The updated tool will be made available as soon as possible.)

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  Attribution: 

  Cambridge Health Alliance–Union Square Family Health
• Toolkits

  SNMHI Implementation Guide: Empanelment: Establishing Patient-Provider Relationships

  Empanelment is a foundational step in developing a core team structure with accountability to defined panel(s). Learn how to do this from the empanelment implementation guide from the Safet Net Medical Home Initiative, which is relevant to primary care practices beyond the safety net.

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  Attribution: 

  Safety Net Medical Home Initiative
• Toolkits

  Care Team Starter Pack

  Learn from one LEAP site about building your care team by redesigning care team roles, in this "CareTeam starter pack." At West County Health Centers, Inc., the care team includes the medical provider, MA, Nurse Care Manager, Care Team Representative, and Patient Navigator. Read more about these roles and how they interact to provide high quality care for patients.

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  Attribution: 

  West County Health Centers, Inc.
• Toolkits

  Practice Improvement Team Toolkit

  At LEAP site Cambridge Health Alliance, each clinic has a practice improvement team, which includes patients. See this toolkit for guidance on how to recruit patients and engage all team members meaningfully in practice improvements.

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  Attribution: 

  Cambridge Health Alliance - Union Square Family Health