Staff trainingTutorials, training manuals, etc.

• Staff training

  Population Management: Managing the Logistics for Your Patient Panel

  See the training materials developed by one LEAP site, West County Health Centers, to support their role in population management. MAs have four hours of protected time each week to conduct outreach to patients. This training helps MAs understand the value of this type of work and tips for calling patients.

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  Attribution: 

  West County Health Centers, Inc.
• Staff training

  Panel Management Training

  Population (or panel) management is a key team function, to proactively identify and address care gaps and overdue services. Click on the link to the Center for Excellence in Primary Care, to find tools and resources about registries and training team members to do outreach.

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  Attribution: 

  Center for Excellence in Primary Care