Role featuresJob descriptions, career ladders and other HR materials

• Role features

  Patient Advocate job description

  This Care Team Patient Advocate job description is from Neighborhood Family Practice in Ohio. It describes the patient advocate's role in internal communication, including coordinating the daily team huddle, as well as ensuring proactive communication with patients and outside care systems and services.

  View

  Attribution: 

  Neighborhood Family Practice
• Role features

  How the Patient Advocate fits into the care team

  This two-page graphic from Neighborhood Family practice in Ohio outlines the roles of Patient Advocate, Medical Assistant and Nurse and illustrates how administrative and clerical tasks can be removed from clinical staff's responsibilities, freeing nurses up for triage, patient visits, and patient education.

  View

  Attribution: 

  Neighborhood Family Practice
• Role features

  Medical Secretary–job description

  This job description from Harvard Vanguard Medical Associates describes the functions of the medical secretary, a clerical role designed to not only answer phones and make appointments, but also to "improve clinical operations through coordination of contact between team clinicians, patients, and referrals outside the unit."

  Download

  Attribution: 

  Harvard Vanguard Medical Associates