Role featuresJob descriptions, career ladders and other HR materials

  • Role features

    Old Town Clinic Primary Care Team Structure

    Learn how one LEAP site has configured its care team structure. This document describes the core and extended team member roles at Old Town Clinic. Each of the 4 teams has a name and identify that reflects features of the local environment in Portland, Oregon, such as the "Burnside Bridges."

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  • Role features

    Clinica Care Team Pod Structure

    Learn how one LEAP site developed its care team structure, in "pods." This document describes the team member roles in each pod and ways that this structure is supported. Each pod is identified by a color. Pod members are co-located in the same space. (Note: The document summarizes a 2011 site visit by Tom Bodenheimer, for the California HealthCare Foundation's Building Blocks project)

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  • Role features

    "Share the Care" Assessment of Team Roles and Tasks

    This is an example of a planning tool, to assess who is currently doing what tasks in your practice and then who should be doing each task, based on how we learned that LEAP sites define clear roles and responsibilities. Task distribution will vary from practice to practice, but the tool is in the discussion about roles that this worksheet can stimulate. Your practice may be able to redestribute tasks in a way that better fits your workforce and patient needs.

  • Role features

    Team Effectiveness Tool

    A helpful way to gain insight about improvements to teamwork as a result of clarifying and enhancing roles is to measure it. Your practice can develop your own tool to measure team functioning; here is one example, from the Saskatchewan Ministry of Health.

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  • Role features

    Roles and Responsibilities Diagram

    See how one LEAP site has developed the core primary care team roles of Patient Advocate, MA, and RN. This diagram reflects the responsibilities of each team member in a way that the practice felt best utilized each team member's skill and training.

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