WorkflowTemplates, flow sheets and mapping aids

  • Workflow

    Lessons Learned about protocol

    Read about lessons learned in developing protocols for nurses, MAs, and pharmacists on the care team, described by Carolyn Shepherd, M.D., who is retired from her position as Executive Vice President of clinical services at Clinica Family Health Services in Colorado.

  • Workflow

    Anatomy of a Huddle

    Learn about one LEAP site's approach to huddles, by looking at their guidelines for running effective team huddles that involve identifying patients for specific services or follow-up and preparing for the day.

  • Workflow

    Extended huddles for complex patients

    Learn how one LEAP site uses extended huddles to discuss complex patients. All care team members are present, from the MAs to front desk staff, to bring insight into new approaches to help patients with complex health issues who are not reaching clinical targets. These huddles are led by the Behavioral Health Consultant.

  • Workflow

    Contraception training for MAs and Nurses

    See an example of training materials from one LEAP site, Clinica Family Health Services. This presentation trained MAs and RNs about contraception protocols, workflows, and their respective roles in providing patients with family planning services.